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Senior Relationship Manager - Trustee Services

Kcb Group

full time Nairobi Posted 21 hours ago

The Ideal Candidate: Academic, Professional & Experience:**

A. Academic & Professional Qualifications:****

  • University Degree from a recognized institution. 

  • Trustee Development Program Certification (TDPK)

B. Experience Requirements**:

  • A minimum of eight (8) years’ work experience.

  • 5 years’ experience in management of Retirement Benefits schemes.

  • 5 years in compliance management

  • 5 years’ experience in Business development (Tender preparation/business proposals).

  • 3 years’ experience in Relationship management.

  •  Solid knowledge of regulatory frameworks (RBA, CMA, IRA)

  • Strong understanding of investment, pension and insurance products within the Kenyan market 

  • Entrepreneurial and Commercial thinking

  • Integrity & courage to challenge actions within various business units and the status quo.

  • Strong persuasion, management, and communication skills

  • High level of professionalism, strong presentation skills and client facing confidence

  • Excellent stakeholder management skills 

  • Strong Risk Management skills and problem-solving skills

  • Creative approach, with the ability to anticipate challenges and develop innovative solutions.

  • Grow the market share in corporate trustee Services – Ensure that KCB is visible in the offering of corporate trustee services in the industry. 

  • Drive the financial and business growth targets for corporate trustee Services- Ensure that the assigned financial targets and growth is achieved. 

  • Undertake compliance reviews for all schemes under management in line with the RBA Act and regulations, and any other applicable regulations. 

  • Ensure all compliance matters identified from the compliance reviews are fully resolved.

  • Manage and ensure all risks associated with corporate trustee services are mitigated 

  • Implement the corporate trustee services strategy in line with the KCB strategy and policies 

  • Provide a service focused, knowledgeable and experienced point of contact for new and existing clients. 

  • Motivate direct reports for self-development. Ensure retention, motivation, and self-development for the staff in the department.

  • Attend client meetings and Annual General Meetings and make presentations as appropriate. 

  • Convene quarterly trustee review meetings and undertake compliance reviews. Ensure annual general meetings are convened as required. 

  • Work closely with the client investment committees and fund secretaries so as to bolster good working relationship. 

  • Prepare and make relevant returns to the KCB Group Management Fiduciary Committee 

  • Ensure that all the relevant returns are made to the regulators as stipulated by the RBA Act and Regulations.

  • Responsibility for resolution of audit matters for corporate trustee services business 

  • Undertake regular KYC / AML reviews for all clients under management 

  • Ensure billing and collection of revenue for trustee services rendered 

  • Perform any other duties which may be assigned 

  • Maintain high level integrity and ethical standards – Uphold highest levels of integrity and ethical standards.