Strathmore University is a Chartered University located in Nairobi, Kenya. It was the first multiracial and multi religious educational institution in English speaking Eastern Africa and more recently the first institute of higher learning to be ISO certified in East and Central Africa in 2004. Our mission is to provide all-round quality education in an atmosphere of freedom and responsibility; excellence in teaching, research and scholarship; ethical and social development; and service to society.Basic job summary: The job holder is responsible for carrying out the administrative duties of the Student Mentoring Services department in line with the strategic goals of the University. Duties & Responsibilities: Collaboration with the Manager of Student Mentoring in the operationalization of the Mentoring Services office work plans and budgets. Coordinate training and workshops for mentors to ensure continuous improvement of mentoring services. Create awareness among students on the importance of mentoring and liaise with students and mentors to identify and provide solutions to challenges hindering the mentoring process. Promote the student awareness week and carry out surveys on student satisfaction with mentoring. Monitor and review mentoring reports on the Academic Management System and follow up with both mentors and students to ascertain whether mentoring is taking place and the effectiveness of programs. Oversee the training of part-time mentors. Facilitate the administrative duties of running the industry mentoring programme Coordinate parents’ training sessions. Manage the development of IT infrastructure necessary for the mentoring functions (e.g., website, MyStrath app) Ensure the implementation and compliance of the University’s policies on student mentoring by all stakeholders. Conduct frequent visits and inspections to assess the suitability of student hostels and ensure records are up to date. Minimum Academic Qualifications: Bachelor’s degree in education or business-related field. Experience: At least 2 years’ relevant experience Competencies and Attributes: Excellent Communication Skills, Attention to details. Good people skills, Strong analytical skills, Attention to details. A team player. Good understanding of MS Suite.