Skills & Experience Requirements

§  At least four (4) year’s post qualification experience in a Life Assurance and Pensions Business Development function. Must have previous experience in sales and marketing

§  Appreciable understanding of the Kenya insurance market, the prevailing business environment and products by the competition.

§  Good customer relationship management skills (internal and external customers).

§  Good communications skills, both written and verbal.

§  Self-motivated but able to work as part of a team.

§  Good organizational and time-management skills.

§  Positive attitude, self-motivated, self-driven and able to work with minimal supervision.

§  Good negotiation and persuasion skills.

§  Generating revenue from new and existing brokers as well as clients.

§  Providing and sending competitive quotations to prospects and intermediaries.

§  Preparing and writing proposals for submission and tender processing.

§  Consulting on the most effective cover for a particular need, while taking a number of factors into account.

§  Setting up meetings, preparing and delivering presentations to potential clients.

§  Processing of documentation for new business acquisition.

§  Developing and maintaining good working relationships with intermediaries, business partners and existing customers.

§  Ensuring credibility with clients by maintaining detailed knowledge of current market conditions and competitors' products.

§  Delivering good customer service by responding swiftly to queries and concerns from clients.

§  Gathering customer service feedback and reporting on intellectual and operational issues raised by clients.

§  Handling compliance and servicing meetings as assigned by Managers.

§  Providing management with market feedback and intelligence. 

§  Regularly and accurately updating database of all prospective and closed business in addition to submitting a weekly report of activities to managers.

§  Ensuring strict adherence to practices, procedures and policy stipulated in the business development operational manual including the Code of Ethics.

§  Maintaining and updating all forms of business contacts.

§  Preparing regular management reports.

§  Managing intermediaries and other business partners social forums to enhance relationships and reward good performance.

§  Managing exhibition stands and corporate sponsorships.

§  Providing advice to process improvement and system development initiatives affecting the department and participating in the automation of the business function.

§Identifying broker or emerging customer needs in order to help develop new business opportunities in liaison with business development heads