**Job Grade: **Permanent

** **

**Department: **Technical

** **

Job Purpose: Provides effective Laboratory services to enforce Quality Assurance, New Product Development and Technical development through established procedures, control systems and set standards in the company.

**Responsible to: **Factory Manager

** **

**Responsible for: **Laboratory Technicians, TMH section head, in process inspector.

Job Location Head-Office –Nairobi.

** **

Scope of the Job

a) Annual Budget

b) Staff

Significant Relationships

a) Internal

b) External

Raw , packaging material store, TMH Factory, Soap factory, Accounts Department, Logistic & Purchasing and Marketing Department.

Supply Chains of other OUs

**Key Accountabilities: **

➢ To coordinate the activities of the entire laboratory operations to ensure right testing method are used and operations are within the departmental budget

➢ To coordinate Good manufacturing Practice activities on site in line with agreed GMP standards (PZC GMP

Standard/PPLB GMP requirements).

➢ To ensure the effectiveness of the Quality Management System (QMS) and improve on the system.

➢ To collate and prepare data in order to assist factories RCA’s and problem solving sessions

➢ Managing team and individual performance through regular reviews, monitoring objectives and ensuring development

➢ Ensure all products are of the right quality through analysis of raw materials, packaging, in process and finished goods.

➢ Ensuring quality products are delivered from third party and do scheduled Supplier Audit and report through addressing of material non-conformance cases with the respective suppliers.

➢ Ensuring Customer / Market complains are analysed and feedback given after thorough Root Cause Analysis.

Person Specification:

Qualifications:

Degree in Chemistry or any Chemistry related Field

Technical/Professional Experience:

Minimum 3-5 years in FMCG Company.

** **

Key Attributes/ Competencies:

Courage - innovative and determined to make things happen

**Accountability **- takes responsibility for tasks and activities involved in, has high integrity

**Networking **- is a team player, willing to share information and support others

**Drive **- has energy and passion to exceed expectations

**Oneness **- member of the PZ family and treats others with respect regardless of status

Strong Leadership skills - able to inspire others to achieve the organization objectives

Commercial Acumen - has an understanding of business issues