e-commerce solution revolutionizing car ownership in sub-Saharan Africa. We started with an automotive marketplace, leveraging technology and robust offline operations to reduce pain points in the market for locally-used vehicles, delivering quality, convenience, and value to our customers. At Peach, we believe cars are more than their component parts - they're a gateway to the experiences, relationships, and opportunities that make life worth living. Our aim is to build Africa's first full-stack automotive service, spanning all aspects of car ownership and delighting our customers at every turn in the road. Job Summary As the Learning & Development Manager, you will be responsible for designing, implementing, and scaling Peach Cars’ internal learning ecosystem to build capability, performance, and leadership depth across the organisation. This role plays a critical part in embedding a continuous learning culture, developing role-based learning journeys for individual contributors, people managers, and senior leaders, and ensuring that training investments are data-driven, measurable, and directly linked to business outcomes. Working closely with the Head of People & Culture and cross-functional leaders, you will help future-proof Peach Cars’ talent as the business scales. Key Responsibilities Specifically, the Learning & Development Manager at Peach can expect to lead/own the following elements: Learning Strategy & Peach Academy Co-develop and execute a company-wide learning and development strategy aligned to Peach Cars’ growth priorities, values, and operating model. Own and continuously evolve Peach Academy as the organisation’s internal capability-building platform. Translate business priorities into structured learning roadmaps and annual training plans. Learning Journeys & Capability Frameworks Design and maintain clear, role-based learning journeys for: Individual Contributors, People Managers and Senior Leadership. Ensure learning pathways support performance expectations, progression readiness, and leadership development. Content Development & Curriculum Design Develop, curate, and maintain learning content across key capability areas including: Customer service & CX excellence, Product and vehicle knowledge, Functional skills (Sales, CX, Support functions) and People management and leadership skills.  Partner with internal subject-matter experts to convert institutional knowledge into scalable learning assets. Training Delivery & Coordination Plan, coordinate, and deliver internal training programmes across branches and teams. Facilitate selected training sessions and enable managers or internal trainers to deliver others effectively. Manage training calendars, participation, and post-training reinforcement activities. HRMIS & Learning Systems Enablement Own the configuration and ongoing optimisation of the HRMIS learning module, ensuring it supports: learning journeys and course assignment; completion tracking and assessments and certifications, dashboards, and reporting Establish systems for identifying training needs using performance, quality, and business data. Learning Impact, Measurement & ROI Define success metrics for all learning initiatives, including adoption, effectiveness, and behavioural impact. Track training outcomes and demonstrate ROI, linking learning to performance, quality, and customer experience improvements. Use insights to continuously improve content, delivery, and prioritisation. Manager Enablement & Learning Culture Equip people managers to act as primary developers of talent within their teams. Embed learning into performance management, development conversations, and career planning. Champion a culture of ownership, feedback, and continuous improvement. People & Culture Projects Contribute to broader People & Culture initiatives including onboarding, performance management, succession planning, and engagement programmes. Act as a thought partner and execution lead on capability-related organisational initiatives. Skills, Knowledge and Expertise Must-Have Qualifications Education: Relevant bachelor’s degree (Human Resources, Education, Organisational Development, Business, or equivalent experience). Experience: 5+ years’ experience in Learning & Development, Talent Development, or Organisational Development roles. Technical Skills: Hands-on experience with HRMIS/LMS platforms, learning analytics, and instructional design. Domain Knowledge: Proven experience designing and delivering structured learning programmes at scale. Other Requirements: Strong facilitation, stakeholder management, and programme execution skills. Nice-to-Have Qualifications Experience in fast-growing, multi-site or startup environments. Coaching or facilitation certification. Exposure to customer-centric or operations-heavy businesses.