The new NCBA has harnessed the power of both NIC and CBA to create a bank that brings together the best of both worlds from cutting edge mobile banking to good old-fashioned relationship management; from scalable business banking to financial services that grow as your business does; from best-in-class choice of products to investment solutions tailored to your specific needs. Job Purpose Statement The Systems Administrator role acts as a technical support for the following: Hyper-V; 3PAR Storage; Exchange/Office 365; Active Directory; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Unix systems and Virtualization.   The Systems Administrator – will resolve hardware and software problems in a timely and accurate fashion.  Key Accountabilities (Duties and Responsibilities) Systems Architecture 20%  Planning and Designing of the Servers, Storage, Windows, Microsoft Office 365  Virtualization (VMware/Hyper-V) and Data Center requirements as per the business plan and technology.  Ensure that servers and Data Centres are properly monitored and administered.  Systems Configuration/Deployment 20%  Installation/configuration of Servers, Storage, Windows, Microsoft Office 365   Monitoring and Capacity Planning as per the IT Polices/ Standards  Provide guidance to the users on its features and usage in order to ensure its proper use and improvement in performance.  Systems Support/Patch Management 20%  Support, Maintenance. Patching & Administration of servers (both physical and virtual), including hardware, OS (Windows), 3PAR Storage and Microsoft products.  Active Directory/Group Policy  Management 10%  Maintain Active Directory such as creating accounts, troubleshooting authentication, configuring domain controllers, managing DNS and DHCP, and implementing group policies.  Project Management 10%  Assist in implementation of projects related to Servers, Storage, Windows, Backup & monitoring in accordance with Bank’s requirements  Monitor capacity & performance of the group servers to ensure optimum efficiency  Business Continuity 10%  Disaster readiness is maintained as agreed and ensures regular DR exercises are done  Assist in the development of a Business Continuity Plan for the IT Infrastructure of the bank.  Support of IT Strategy 10%  Effectiveness of integration of IT infrastructure blueprint with the bank's business direction  Contribute to effectiveness of system administration (policy, controls & infrastructure) with regard to protection against exposure to and impact of risks associated with data loss, corruption and/or unauthorized access  Support other areas where necessary (On-prem, Hybrid and Cloud instances) Job Specifications Academic:  Bachelor’s Degree in Computer Science, Information Technology or related field.  Professional:  Professional qualifications in IT e.g. ITIL, MCSE, A+, MCITP, MCP, VCP, RHCSA and Other relevant professional qualifications in IT field would be added advantage.  Project Management certification and experience is preferred e.g. PRINCE2, PMP  Cloud Administration - Azure, Oracle, Kubernetes, AWS certifications  Desired work experience:  Minimum 4 years working experience in a busy IT environment with a hands-on role in implementing and supporting Exchange 3PAR Storage; Proxy Server; Mail Marshal; Web Marshal; SharePoint; Skype for Business; Virtualization  Experienced in Windows Enterprise servers and UNIX systems.  Hyper-V/VMware or other virtualization platforms  HP Server Platforms (rack mount and blades)  PowerShell scripting  MS System Centre (SCCM, SCOM) Configuration  Office 365 (Exchange Online, One Drive for Business, SharePoint Online) and Active Directory Services