#IkoKaziKE

Back to jobs

Customer Care/Receptionist At Somtrade Limited

Somtrade Limited

Logistics and Transportation full time Mombasa Posted 1 week ago

A trusted logistics and supply chain partner delivering efficient, reliable, and scalable solutions across East Africa and beyond. Committed to speed, safety, and your satisfaction.Requirements High school diploma required; additional certification in customer service beneficial. 1-2 years of customer service experience, preferably in logistics or a related field, with exposure to CFS operations advantageous. Strong verbal and written communication skills for effective customer interaction. Proficiency in CRM software and multitasking abilities in a fast-paced environment. Understanding of logistics operations and import/export processes. Familiarity with customer care principles and practices, ensuring timely and effective responses to inquiries. Customer-focused approach with a dedication to delivering high-quality service.