Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring clients’ office environment with full oversight and transparency. Our mission is to provide talent solutions that exceed client expectations by increasing productivity, adapting to every work environment, and delivering positive results.We are looking for an Insurance Coordinator to join our team! The ideal candidate is detail-oriented, tech-savvy, and experienced in working with insurance portals, client onboarding, and account management. This role plays a key part in ensuring successful payer portal integrations and a seamless onboarding experience for healthcare clients. Responsibilities: Access and manage insurance payer portals for healthcare clients Create, configure, and maintain administrator and collector accounts Coordinate login credentials and user access across multiple payer platforms Support new client onboarding by obtaining and validating insurance access information Connect payer portal accounts to internal systems and dashboards Verify successful integrations and troubleshoot portal access issues Maintain accurate records of credentials, permissions, and account statuses Communicate with clients to obtain required documentation and access information Track onboarding milestones and update internal systems accordingly Collaborate with Customer Success and Operations teams to ensure a smooth onboarding process Investigate and resolve login, connectivity, and access-related issues Requirements: 1+ year of experience in healthcare administration, insurance coordination, customer onboarding, account management, or a related field Experience working with web-based systems and online portals Strong organizational and multitasking skills Excellent written and verbal communication English skills (C1) High attention to detail and accuracy Proficiency in Microsoft Office Suite and/or Google Workspace Preferred Qualifications: Experience working with healthcare insurance payer portals Knowledge of medical billing, revenue cycle management, or healthcare operations Experience in SaaS onboarding or Customer Success environments Familiarity with credential management and user access administration If you're organized, proactive, and enjoy working with systems, processes, and client onboarding, we'd love to hear from you!