Solvo is changing how North American companies connect with talented, nearshore employees, along with the latest AI-powered tools. Solvo provides exceptional, affordable remote talent to U.S. and Canadian businesses in 50+ industry specialties. Solvo operations feature employees with no language barriers, a strong work ethic, in the same time zone, mirroring... Operations Supervisor Call Center We're Looking For Someone Who: Leads by example Loves solving challenges Motivates & develops teams Delivers exceptional customer service Thrives in fast-paced environments Brings energy, integrity & professionalism Key Responsibilities Lead & coach 12-18 Customer Service Professionals Drive team performance & exceed goals Ensure outstanding customer experiences Partner with QA, Training & Recruitment teams Monitor KPIs, quality & operational excellence Foster engagement, accountability & team success Qualifications At least 3 years of Leadership experience in Contact Center/Customer Service Strong communication & coaching skills Results-driven with great problem-solving abilities Strong organizational & time management skills Ability to thrive in high-performance environments Why Join Us? Grow your leadership career Work with a prestigious brand partner Make a real impact every day Lead a high-performing team