#IkoKaziKE

Back to jobs
D

Exp Ssa Ke | Commercial Manager At Dhl

Dhl

Logistics and Transportation full time Nairobi Posted 2 months ago

Our Vision, Our Mission, Our Strategy Our vision is to be The Logistics Company for the World. Our mission - Excellence. Simply Delivered. - is our guiding light. Our Strategy 2020: Focus.Connect.Grow. is our roadmap to the future. We connect people and improve their lives. And we do it by being uncompromisingly customer-centric and delivering excellence day in and day out. By bringing people together and making life simpler - for our customers, our employees, our investors, and our society - we help make the world a better place. Being The Logistics Company for the World goes well beyond our global presence in over 220 countries and territories, or our tireless pioneer spirit when it comes to new markets. It also extends beyond our unique ability to offer a remarkable range of logistics solutions - from mission-critical express deliveries to economical freight transportation, from taking the complexity out of customs to managing the complexity of global supply chains and everything in between. We want to be the logistics company people turn to - the first choice not only for all shipping needs, but also the first choice for career and investment opportunities, and being the global benchmark for responsible business practice.Overall Purpose:  Implement new business opportunities, acquire, develop, and improve DHL’s growth and profit in selected industry sectors over a 12–24 month period. Key Accountabilities Process (60%) Manage implementation of business plans to enhance sales. Monitor economic and market trends; provide analysis for business status. Identify and evaluate relevant products, services, and companies. Develop cost models for new business planning. Design and manage market intelligence systems. Manage work processes that affect role success and overall organizational performance. Stakeholder Engagement (15%) Build strong client relationships to maximize company performance and growth. Manage a portfolio of customers via subordinates and stakeholder forums. Liaise closely with regional sales channels. Provide timely support for reported issues. Ensure compliance with company policies and procedures, including health, safety, environment, and community standards. Customer Management (15%) Lead and coach sales teams (Field Sales Executives, Key Account Executives, Global Executives). Coordinate with Service Station teams for seamless customer service. Maintain frequent contact with direct sales channel customers to understand market needs. Engage regularly with peers across departments and countries to drive performance. Project Management (10%) Implement projects and assignments with significant business impact. Continuously seek and implement opportunities for operational improvement. Skills & Qualifications Knowledge and Skills Fluent in English (written and oral). Excellent communication and organizational skills. Strong knowledge of MS Office. Good negotiation skills. Team player with people management skills. Awareness of supply chain management and logistics processes. Behavioral Competencies Mature, professional, and detail-oriented. Strong analytical thinking and judgment. Proactive and self-driven. Excellent interpersonal relationship skills. Experience Minimum 7–8 years in trade/distribution channels. At least 3 years in country-level business management. Qualifications Bachelor’s degree in Commerce, Sales & Marketing, or related field from a recognized institution.