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Operations Team Member-Kisii At Java House

Java House

Food Services full time Kisii Posted 1 month ago

KES 1,999 – KES 6,000,000

In 1999, we introduced coffee drinking and gourmet café culture to Kenya. As we grew, we created more spots where people could enjoy the Java experience conveniently. Java House is on the move - we’re building branches and creating jobs all over East Africa, working to bring the Java experience closer to you. Our coffee houses would not be what they are without the effort, commitment and passion of the Java House team who make sure each branch is a place where everyone feels at home. Quality and professionalism are deeply rooted in our culture and we ensure that every cup poured and every plate served is a reflection of our promise of offering only the best.Duties & Responsibilities Deliver food orders from the kitchen to tables promptly and accurately. Ensure food presentation, temperature, and quality meet restaurant standards. Communicate with kitchen and service staff regarding order status and guest needs. Maintain the cleanliness of the waiter stations and the restaurant. Always follow food safety and sanitation guidelines. Assist with restocking condiments. Support opening and closing duties as assigned depending on the business dynamics. Maintain  a clean, tidy, and working tables at all times. Presenting a variety of menu options and take lead on suggestive selling based on customer preferences. Consistently follows the set Standard Operating Procedures (S.O.Ps) during production. Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification and presenting bills on time and accept payment. Cleaning of pots, pans, cutlery, crockery, guest and staff toilets, equipment/machines and sanitization of the general kitchen. Ensure proper waste management by disposing of bins and cleaning of grease traps. Food preparation, presentation, correct storage, and production of the right quality. Assist the wait staff during busy shifts to reduce the customer wait time and ensure all meals are served hot and fresh. Cleaning of guest and staff washrooms. Cleaning and sanitization of the general kitchen. Ensure proper waste management by disposing of bins and cleaning of grease traps. Correct use of detergent. Qualifications Must be a good planner, ability to think and make quick decisions under pressure, strong interpersonal and problem-solving abilities. Must be flexible, a team player, highly responsible & reliable. Must be customer-oriented and have excellent customer care techniques and application. Ability to upsell and inform our guests about new menu products. Must be result-oriented, self-driven, articulate, and pro-active. In-house training in service. 6 months working experience as a certified Java House Staff. Ability to work under pressure and long hours. Must have a KCSE certificate with a mean grade of C plain. Must be interested in the hospitality industry.