Rafiki Microfinance Bank is a place where creativity and positive ambition are infectious. We are restless to win, to meet the changing needs of our customers and unlock growth opportunities. Key Roles Translate business requirements into technical system specifications. Manage core banking system enhancements, upgrades, and software releases. Provide advanced technical support and resolve complex data Integrity issues. Oversee IT support officers to ensure optimal system stability and uptime. Key Qualifications Bachelor's degree in IT, Computer Science, or a related field. 5-7 years experience as a system analyst. Strong proficiency in SQL database, relational databases management, reporting tools and familiarity with core banking platforms. Demonstrated experience in team leadership and IT vendor management. Excellent analytical, problem-solving, and communication skills.