Briwnet Web is a leading tech company based in Nairobi, Kenya, specializing in web and software solutionsKey Responsibilities Welcome walk-in clients and create a professional first impression Answer and route all incoming calls with clarity and courtesy Manage the appointment diary and send reminders Maintain a clean, organised and welcoming reception area Handle basic client documentation and filing Support the sales team with administrative tasks when needed Receive and distribute mail, parcels and official documents Ensure high standards of confidentiality with client information Ideal Candidate Diploma or Certificate in Front Office, Business Administration or related field Minimum 1 year experience in a reception or customer-facing role Excellent spoken English and Kiswahili Smart appearance, positive attitude and strong telephone etiquette Basic computer skills (MS Office / Google Workspace) Honest, reliable and able to work under light pressure