Kenya Builders & Concrete Co. Ltd is the leading company in Kenya in Quarrying and Supplies of Aggregates, Concrete Paving Blocks, Concrete Masonry Blocks, Precast Concrete Products & Civil Works.KEY DUTIES / RESPONSIBILITIES Customer Relationship Management Build relationships with builders, contractors, architects and other home-construction professionals. Act as a trusted advisor by understanding requirements and offering tailored solutions and ongoing support. Visit construction sites regularly to assess project needs and identify opportunities. Sales & Business Development Prospect and network for new business and potential customers in the home-construction market. Present company products/solutions, highlighting features, benefits and value propositions. Negotiate pricing, terms and contracts to secure sales and achieve revenue targets. Product Education & Training Maintain deep knowledge of the product portfolio. Deliver product training/demonstrations on proper usage, installation techniques and best practices. Track industry trends, technology and competing offerings to position products effectively. Project Coordination & Support Coordinate with Logistics, Operations and Customer Service for timely delivery and smooth project execution. Support customers across the project lifecycle, resolving inquiries/issues and overcoming challenges. Coordinate with contractors/subcontractors on installations and compliance with quality standards/specifications. Reporting & Analysis Maintain accurate CRM records of sales activities, customer interactions and project details. Report on sales performance, market trends and customer feedback. Analyse sales data/metrics to identify improvements and optimise sales effectiveness. KEY OUTPUTS / DELIVERABLES Achieve agreed sales targets. Customer retention, improved relationships and quality service to new/existing clientele. Compliance with departmental processes. QUALIFICATIONS & EXPERIENCE Diploma in Business Administration, Marketing or related subjects. Proven field-sales experience, preferably in construction/building materials.