Kenya Builders & Concrete Co. Ltd is the leading company in Kenya in Quarrying and Supplies of Aggregates, Concrete Paving Blocks, Concrete Masonry Blocks, Precast Concrete Products & Civil Works.KEY DUTIES / RESPONSIBILITIES Prepare accurate daily, weekly, monthly and quarterly sales updates: daily by 10:00 a.m.; weekly on Mondays by close of business; monthly by the 3rd of the following month; quarterly by the 5th day of the first month of the following quarter. Ensure 100% accurate data input for customer/sales-order information: customer/project name, location, engineer, architect, developer, installer, phone, email, quotation/invoice numbers, etc. Maintain an up-to-date customer database. Consolidate daily/weekly/monthly quotations, invoices, tenders, BQs and sales by product category: Concrete & Paving Blocks, Concrete Roof Tiles, Concrete Pipes, Eurocon products, Tile Adhesives and Waterproofing. Manage/retain portfolio customers; prepare monthly briefs on client movements, acquisitions and inactive clients. Conduct monthly/quarterly customer exit surveys (template to be shared). Prepare accurate monthly customer-feedback reports (template to be shared). Maintain an updated customer-complaints register (template to be shared). Update daily sales-dashboard metrics: salesperson/region performance, quotations/conversions, truck turnaround, visit calls vs targets, tenders raised/submitted and BQs. Generate actionable minutes accurately and promptly and circulate for action. Maintain sales files with correct labelling, zero misfiling and fast retrieval. KEY OUTPUTS / DELIVERABLES Annual territory business-plan development. Achievement of agreed team sales targets/outcomes. Customer retention, improved relationships and quality service to existing clientele. Compliance with departmental processes/team-management routines. Timely, accurate sales reports for decision-making. A highly motivated field sales team. QUALIFICATIONS & EXPERIENCE Diploma in Business Administration or equivalent. 3 years’ experience in sales. KEY SKILLS & COMPETENCES Detail-oriented and organised, with strong sales/relationship-building skills High sensitivity/confidentiality with internal/external customers High accuracy and strong analytical ability Good numeracy, problem analysis and reporting skills Highest level of personal/professional integrity