The company opened its first manufacturing facility in Mombasa, Kenya, in 1962, rapidly widening its reach to include further countries in East Africa, and then Southern Africa. In 2003, all operating companies were reversed into the current holding company called Safal Investments Mauritius Limited and conduct its business across Africa as the Safal Group.Today, the Safal Group manufactures in 10 African countries and sells and markets its building solutions across the continent.   Key responsibilities: Strategize and execute action plans to grow business and market footprint in the assigned territory/region. Oversee all service centre operations, including production, coil and finished goods inventory management, and facility upkeep. Build controls to ensure no loss, pilferage, damage, or degradation of stocks and assets. Lead and manage the direct sales team to grow business within the defined market. Engage and develop customers from all relevant customer segments and create systems ensuring exemplary customer service at every stage. Ensure accurate profiling and timely dispatch of distribution customer orders in coordination with the Customer Service Department. Manage all the allotted resources, including administration, production, and logistics, efficiently and effectively. Coordinate business development, local marketing, and promotional activities in partnership with the Marketing team and other concerned teams. Develop and grow building solutions sales by integrating roofing products, accessories, and all the solutions offered by the company. People Leadership & Capability Development; Lead, coach, motivate, and develop Service Centre employees. Compliance, Safety & Risk Management: Ensure compliance with Health, Safety, Environment, and Quality (HSEQ) standards. Requirements Qualifications required: Minimum academic qualification: Bachelor's Degree in Business Administration, Sales & Marketing, Commerce, Supply Chain, Engineering, or a related field. Qualifications as an added advantage:   Diploma or Professional Qualification in Sales, Marketing, or Business Management. Professional registration: Experience required: General work experience (years):  7-10 years Specific to the position (level/discipline/years):  2-3 years in a supervisory or management role. Industry: Construction / Manufacturing Key competencies and skills: Leadership and people management Strong analytical capability Planning and organisational skills In‑depth understanding of sales and marketing processes Conflict resolution and stakeholder management Clear and effective communication Customer Relationship Management Strategic Thinking Financial Analysis & Budget Management Language requirements: Kiswahili English Computer literacy: End user of an ERP System is a must – preferably SAP ERP System Well conversant with MS Excel, Word, PowerPoint, and Microsoft Outlook Personality profile: Positive and employee‑centric Results‑driven and achievement‑oriented Energetic, self‑motivated, and proactive High integrity and strong focus