Transwide Pharmaceuticals Ltd is a private company registered in Kenya in 1994 as a corporate entity dealing with warehousing and distribution of pharmaceutical products, surgical and hospital equipment. We are dedicated in exceeding our customers’ expectations in quality goods, affordability and on-time delivery. We have a professional team ready to listen to our customers’ requests and understand their requirements and expectations and as guided by our tag-line, fluent in healthcare supply chain, ensure all their requirements are fully and timely satisfied.JOB DESCRIPTION Serve as liaison with the Pharmacy and Poisons Board. Coordinate with procurement to meet stock requirements promptly. Oversee procurement and warehousing: proper storage, FIFO, expiries, and item condition. Handle and investigate market complaints; respond appropriately. Manage customer returns: raise GRNS, provide reasons, and forward for credit authorization. Develop, implement, and review SOPS for quality assurance and operations per GDP, WHO, and best practices. Monitor stock movement to prevent stockouts or overstocking. Manage returns of slow-moving, overstocked, or near-expiry items. Ensure continuous supply of high-quality products, including follow-up in storage. Maintain accurate records of all customer documentation. QUALIFICATIONS 1-2 years of experience Integrity & ethics Ownership and accountability Good Communication skills Problem-solving ability Learning agility and curiosity Excel and analytical skills Negotiation ability Procurement knowledge Pharmaceutical knowledge Academic qualifications - diploma level for entry but not limited to this only