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It Lead/Manager At Cure International

Cure International

Healthcare / Medical full time Nairobi Posted 1 month ago

In 1998, CURE International, in cooperation with the African Inland Church, opened the AIC-CURE International Hospital in Kijabe, Kenya. Along with being CURE’s first hospital, CURE Kenya was Africa’s first orthopedic pediatric teaching hospital for children with disabilities. The 30-bed hospital provides care for children suffering from a wide range of orthopedic conditions, such as clubfoot, burn contractures, osteomyelitis, and other acquired or congenital conditions. The hospital also conducts mobile clinics to identify children in remote areas who can be treated at the hospital and to provide follow-up care for those who have received surgery. Located in the Rift Valley city of Kijabe, the hospital attracts patients from every region of the country. Through the training of surgeons, nurses, and healthcare professionals, CURE Kenya aims to improve the country’s overall capacity to treat disabled children.ESSENTIAL DUTIES: Technology Deployment and Provisioning Deploy and support LANs, WANs, network segments, the Internet, and remote access systems. Install new / rebuild existing servers and configure hardware and peripherals, services, settings, directories, storage, etc., in accordance with the CURE International IT standards and project/ operational requirements. Configure and deploy desktop & laptop computers, Chromebooks, tablets, printers, routers, switches, firewalls, phones, smartphones, and software solutions. Develop and maintain documentation of deployment, installation, and configuration procedures. Research and recommend innovative, and where possible, automated approaches for system administration tasks. Create, update, disable, and delete user accounts and user access permissions per request. Implement technology, security, data backup & privacy best practices and process improvements across the Hospital, as prescribed by CURE International’s Technology department. Guide staff on acceptable AI use while enforcing CURE International policies for AI tools, IT security, and data privacy. Technology Maintenance and Support Support all IT functions across the Hospital, including: Enterprise applications (include communications, collaboration, electronic medical records (EMR), inventory management, human resources, financial management, and accounting systems and tools) Physical servers, virtual machines, desktop & laptop computers, tablets, Chromebooks, tablets and mobile devices Network and security/access administration Information/data backup, management, and protection Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes, reviewing system and application logs, and verifying completion of scheduled jobs, such as backups. Administer servers, virtual machines, desktop & laptop computers, tablets, Chromebooks, printers, routers, switches, firewalls, WiFi access points, phones, tablets, smartphones, operating systems, and software. Perform regular security monitoring to identify and remediate possible security risks or intrusions. Ensure automated daily backup operations are functioning correctly and that all required files and system data are successfully backed up to local, external network-attached, and offsite cloud storage. Repair and recover from hardware or software failures. Coordinate and communicate promptly with impacted users and services, sharing regular status updates. Regularly apply computer operating system security patches, updates, and upgrades, as well as upgrade administrative tools and utilities. Supervision and Training Provide leadership, mentoring, coaching, training, and day-to-day management of the IT Officer (if this position reports to the IT Manager/Lead position). Provide hospital staff coaching and training on using all CURE’s technology hardware, software, and systems. Resource & Budget Management: Manage IT budgets, resources, and vendor relationships