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General Manager - Grade Kh Thirteen (13) At Maseno University

Maseno University

Education / Teaching full time Kisumu Posted 5 days ago

Maseno University is a university based in Maseno, near Kisumu, Kenya, founded in 1991. It is one of seven public universities in Kenya.MSU/ADM/KH/01/26 Requirements for Appointment: A Bachelor’s Degree in Hospitality Management or its equivalent from a recognized and accredited university with at least Twelve (12) years relevant cumulative work experience, Five (5) of which must have served at the Senior Management level at a reputable Hotel rated as Three (3) Stars and above; A Master’s degree in Hospitality Management or related area from a recognized Institution will give an added advantage; A solid understanding of financial management principles; Strong knowledge of Bar and entertainment industry; Must possess strong communication skills; Demonstrate outstanding leadership; Strategic thinking and problem solving abilities; Ability to work under minimal supervision and withstand work pressure; Should have skills in performance management and proficiency in computer applications; Ability and willingness to work flexible hours including weekends, holidays and late nights; and Conversant with the latest trends in the Hotel and Hospitality Management. Duties and Responsibilities Planning and managing catering, accommodation and other Hotel Services; Development and implementation of Hotel Policies; Working closely with the Food and Beverage Department to ensure seamless coordination, monitor food quality and promptly address any issues to maintain high service standards; Preparing budgets and financial planning for the Hotel; Seek opportunities to maximize revenue for the Hotel; Ensure efficient and effective Hotel operational systems, processes and policies; Analyse data, anticipate challenges, and proactively implement strategies for operational efficiency and guest satisfaction; Ensure food safety and hygiene protocols are implemented and maintained in the food service areas; Maintenance, renovations, furnishings and improvement of Hotel’s Facilities and proper careand control of property, equipment and materials; Manage the Hotel’s Human Resource; Implement strategies to maximize profitability while maintaining high-quality standards; Support Management reporting, information flow and business processes and organization planning; Actively collaborate with the Sales and Marketing Department to identify revenue growth opportunities; Responsible for the preparation, presentation and subsequent achievement of the Hotel's Annual Operating Budget, Marketing & Sales Plan and Capital Budget; Responsible for legalization, Occupational Health & Safety Act, fire regulations and other legal requirements; Support and promote marketing functions; and Performs any other duties assigned from time to time.