**JOB TITLE **FURNITURE SALES EXECUTIVE
**NATURE OF JOB **FULL TIME
INDUSTRY INTERIOR DESIGN & FURNITURE MANUFACTURING
**SALARY **KSHS.30,000-50,000 NET
JOB LOCATION NAIROBI
DUTIES AND RESPONSIBILITIES
Sales & Business Development
· Identify and pursue new sales opportunities through prospecting, networking, referrals, cold calling, and walk-in customer engagement.
· Meet and exceed individual monthly, quarterly, and annual sales targets.
· Prepare quotations, proposals, negotiate pricing within approved guidelines, and successfully close sales.
· Identify opportunities for cross-selling and upselling complementary furniture products and accessories.
· Proactively follow up on quotations, leads, dormant prospects, and previous customers to maximize sales opportunities.
Customer Relationship Management
· Build and maintain strong relationships with new and existing customers to encourage repeat business and referrals.
· Engage customers to understand their needs, budgets, preferences, and space requirements, recommending appropriate furniture solutions.
· Provide exceptional customer service throughout the entire sales journey, from initial inquiry to post-sale support.
· Address customer concerns and complaints promptly, ensuring timely resolution and a positive customer experience.
Product Knowledge & Consultation
· Conduct professional product presentations and showroom tours, highlighting product features, quality, functionality, and design benefits.
· Maintain comprehensive knowledge of the company's product range, furniture materials, finishes, and customization options.
· Keep up to date with interior design trends, furniture innovations, market developments, and competitor offerings to provide informed recommendations.
Order & Sales Administration
· Manage the complete sales process from lead generation to order confirmation, payment follow-up, delivery coordination, and after-sales support.
· Liaise with the operations, procurement, logistics, and installation teams to ensure accurate order processing and timely deliveries.
· Maintain accurate customer records, sales activities, and opportunity pipelines within the company's CRM or sales management system.
· Prepare and submit daily, weekly, and monthly sales reports, forecasts, and market intelligence.
Marketing & Brand Representation
· Participate in exhibitions, trade shows, promotional events, showroom campaigns, and networking activities to generate new business opportunities.
· Ensure showroom displays and merchandising standards are maintained to enhance the customer shopping experience.
· Represent the company professionally at all customer interactions and industry events.
Performance & Compliance
· Consistently achieve assigned sales targets and key performance indicators.
· Adhere to company policies, procedures, pricing guidelines, and ethical sales practices.
· Contribute to continuous improvement initiatives by providing market feedback and customer insights to management.
KEY REQUIREMENT SKILLS AND QUALIFICATION
· Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, or a related field.
· 2–3 years of proven sales experience in furniture sales or a related industry.
· A background or knowledge in interior design will be an added advantage.
· Experience working with residential and commercial clients is desirable.
· Excellent communication, negotiation, and interpersonal skills.
· Strong customer service and relationship management abilities.
· Good presentation and selling skills.
· Ability to identify customer needs and recommend suitable solutions.
HOW TO APPLY
· If you meet the above qualifications, skills and experience share CV on recruitment@britesmanagement.com
· Interviews will be carried out on a rolling basis until the position is filled.
· Only the shortlisted candidates will be contacted.