1. Outbound Calling and Customer Engagement

· Proactively contact customer leads and existing customers assigned by the company via phone, introduce products and services, and complete daily outbound calling tasks.

· Communicate in accordance with the standard script process to accurately identify the customer's identity, needs and intention level.

2. Demand Exploration and Intent Screening

· Identify the client's business scenario, pain points, budget and decision-making chain through inquiries, and assess the client's intent level.

· Effectively screen, categorize and tag leads, and output a list of high-intent customers.

3. Product Introduction and Sales Conversion

· Clearly explain product functions, advantages, pricing policies and activity plans to customers, and address their questions.

· Drive customers to complete conversion actions such as trial use, trial listening, demonstration, appointment, contract signing, and order placement to achieve sales targets.