Welcome to Great Plains Conservation your gateway to Africas most extraordinary, purpose-driven safaris. With our award-winning luxury camps across Kenya, Botswana, and Zimbabwe, we invite you into a world where your journey directly supports conservation, empowers communities, and immerses you in unmatched wildlife experiences. Whether it is a private villa in the Maasai Mara, a safari drive in Botswanas private Selinda Reserve, or a wildlife viewing from your canoe along the Zambezi River your travels with us change the world one unforgettable moment at a time. Our definition of Luxury is the combination of two elementsTime and Spacein perfect harmony. Time to reconnect with your inner self, your partner, children, loved ones, and friends. Space for that magic to happen. Africa is perfect for that magic to occur, and our safari camps in Africa are ideally suited to deliver those two magical ingredients. Each Great Plains Conservation safari in Africa, every camp of ours, and every moment is personally designed and curated just for you so you can get the most out of your time with us. It is a crafted visit that takes you beyond an ordinary safari. Whether you desire quiet time, active adventures, an understanding of cultures, or the opportunity to observe iconic African wildlife, we have the right combination of safari camps and safari experiences to ensure that your luxury safari in Africa perfectly matches your expectations and desires. Our safari camps are of the finest standards and are hand-designed by Dereck and Beverly Joubert. Our service is Relais & Chteaux standard, and our wildlife experiences and guiding practices are inspired by National Geographic. This combination makes us unique and qualified to take care of you. Select your preferred safari country and region, specific African safari camp, or your ideal safari camp style to discover more. JOB SUMMARY The Lodge Manager is responsible for the overall management and performance of the lodge, including guest experience, staff supervision, operational coordination, and maintaining exceptional hospitality standards. The role requires strong leadership, operational planning, and the ability to create memorable safari experiences for our guests ROLES AND RESPONSIBILITIES Guest Experience Ensure all guests receive exceptional service and personalised hospitality throughout their stay. Welcome and interact with guests during meals, activities, and lodge experiences. Address guest feedback, special requests, and complaints promptly and professionally. Ensure seamless coordination of guest activities including game drives, bush dinners, and special occasions. Operations Management Oversee daily lodge operations, including housekeeping, kitchen, dining, guiding, and maintenance departments Ensure all departments operate according to company standards and operational procedures. Monitor lodge facilities and coordinate maintenance to ensure safety and quality. Team Leadership Train, supervise, and motivate lodge staff. Foster a positive team culture focused on professionalism, teamwork and service excellence. Conduct staff meetings, training sessions, and performance management. Financial & Administrative Management Manage lodge budgets, cost controls, and operational expenses. Monitor stock control and procurement for lodge operations. Prepare operational reports and maintain administrative records. QUALIFICATIONS & EXPERIENCE Education: Diploma or degree in Hospitality Management or related field preferred-hands-on field experience is key. Experience: 6+ years' experience in luxury hospitality, with at least 2 years in a management role at a luxury lodge or hotel.