Job specifications:

Qualifications

• Ability to work under pressure and long hours.

• Ability to up sell and inform our guest on new menu product.

• Must be a team player.

• Must be customer-oriented.

• Must have proper planning skills.

• Must have Point of Sale skills.

• Should have inter-personal skills.

• Flexible and accommodative.

• Must be result oriented, self-driven, articulate and pro-active.

Duties and Responsibilities:

• Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

• Handling customer interactions at various levels of customer touch points.

• Assist the guest navigate through the menu comfortably- Inform guests of menu changes, daily specials and assist the guest navigate through the menu comfortably.

• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.

• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.

• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service respond promptly and courteously to address any guest concern ¬ify the manager.

• Collaborate with other team members to ensure a positive customer experience.

• Ensuring there is enough change at all times.

• Maintaining shift float money and ensuring no shortages.

• Timely closure of counter variances.

• Taking care of counter machines.

• Present bills on time and accept payment.

• Ordering of items in Vuka for the store.

• Receiving of items from Food scape/ any other supplier.

• Keying in of orders in the POS.

• Receiving orders from the aggregator tabs

• Packing and dispatching the orders to the guests

• Table clearance and clean counters after guests have finished dining.

• Ensure general cleaning of the restaurant is done and the highest hygiene standards are upheld.

• Communicating any R&M or IT issues to the Area Manager.

• Closing duties of the branch.

Job specifications:

Qualifications

• Ability to work under pressure and long hours.

• Ability to up sell and inform our guest on new menu product.

• Must be a team player.

• Must be customer-oriented.

• Must have proper planning skills.

• Must have Point of Sale skills.

• Should have inter-personal skills.

• Flexible and accommodative.

• Must be result oriented, self-driven, articulate and pro-active.

Duties and Responsibilities:

• Presenting a variety of menu options and take lead on suggestive selling based on customer preferences.

• Handling customer interactions at various levels of customer touch points.

• Assist the guest navigate through the menu comfortably- Inform guests of menu changes, daily specials and assist the guest navigate through the menu comfortably.

• Taking orders and delivering them to the table neatly and accurately in accordance to the ticket specification.

• Present menus to guests and answer questions about menu items, beverages, and other restaurant functions and services.

• Monitor and observe guests dining experience to ensure guests are satisfied with the food and service respond promptly and courteously to address any guest concern ¬ify the manager.

• Collaborate with other team members to ensure a positive customer experience.

• Ensuring there is enough change at all times.

• Maintaining shift float money and ensuring no shortages.

• Timely closure of counter variances.

• Taking care of counter machines.

• Present bills on time and accept payment.

• Ordering of items in Vuka for the store.

• Receiving of items from Food scape/ any other supplier.

• Keying in of orders in the POS.

• Receiving orders from the aggregator tabs

• Packing and dispatching the orders to the guests

• Table clearance and clean counters after guests have finished dining.

• Ensure general cleaning of the restaurant is done and the highest hygiene standards are upheld.

• Communicating any R&M or IT issues to the Area Manager.

• Closing duties of the branch.