4G Capital (4th Generation Capital) is Africa's fastest fintech providing ethical credit services to those who require it most. We provide rapidly accessible and affordable unsecured loans with strict affordability criteria to prevent unmanageable debt. Our customers are mainly small businesses and entrepreneurs who use our credit to grow their businesses ... Branch Manager The Role: Make a Real Impact As a Branch Manager, you will stand on the frontlines of financial empowerment. You will lead branch operations, inspire a high-performing field team, drive commercial performance, and foster strong relationships within the local business community. Key Responsibilities: Drive Business Performance: Deliver branch growth and profitability by meeting disbursement, collection, and portfolio performance targets. Lead & Develop Your Team: Coach, mentor, and motivate branch personnel to cultivate a collaborative, results-oriented workplace. Protect Portfolio Quality & Manage Risk: Ensure strict adherence to credit policies, affordability checks, and fraud prevention measures. Deliver Exceptional Customer Experience: Champion customer advocacy by educating borrowers, resolving inquiries promptly, and building long-term community relationships. Drive Operational Excellence: Manage office administration, ensure regulatory compliance, and report insights to Sector Management to capitalize on local market opportunities. Qualifications Education: A Diploma or Degree in a Business-related discipline. Experience: Proven leadership track record, ideally as a Team Leader or Branch Manager within financial services, consistently hitting performance KPIs and managing healthy portfolios. Skills: Outstanding communication, organizational, problem-solving, and relationship-building skills. Values: High integrity, discretion, commercial acumen, and an unwavering commitment to ethical and responsible lending practices. Flexibility: A proactive, self-motivated mindset with a willingness to relocate anywhere within Kenya.